Privacy Policy

The privacy and security of your information is significant to us. Whether you are visiting our website, using our app, booking a room, or are a member of one of our loyalty programs, we want to keep you informed about how we use the information, and of your choices.

This Privacy and Cookie Center contains links about information collected and used by InterContinental Hotels Group of Companies. Your information may also be collected and used by IHG-branded hotels. In most cases, these hotels are independently owned, and this Privacy and Cookie Center only applies to information collected by hotels where specifically noted.

16 April 2024

Welcome to the Dinso Resort & Villas Phuket, Vignette Collection website, accessible at www.dinsoresort.com/phuket (“Website”). This Privacy Policy is brought to you by Dinso Resort & Villas Phuket, Vignette Collection, located at 117, Nanai Road, Patong, Kathu, Thailand, hereinafter referred to as “Dinso Resort & Villas Phuket, Vignette Collection,” “we,” or “us.” Our Privacy Policy aims to inform you about how we handle the personal data you provide us through this Website, during hotel bookings, your stay with us, and other interactions with our channels. We also detail your rights under applicable data protection law regarding your personal data.

1. Definition of Personal Data

For the purposes of this Privacy Policy, “Personal Data” means any information that identifies you personally, either directly (e.g., your name) or indirectly (e.g., telephone number).

2. Collection and Use of Personal Data

Website Usage

While navigating our Website, we collect data including:

Browser or device type
IP address and country of origin
Browsing behavior within the website

This data is collected through session cookies, enhancing your user experience by remembering your activities within the website. You can manage these cookies through your browser settings.

Interactions with Us

When you interact with us, such as booking a room through our Website, by phone, or through a third-party, we collect and process the personal data you provide. This may include:

Booking details like dates, number of rooms and guests, children’s ages, selected rates, and special offers
Personal information including your full name, address, email, and credit card details
Preferences such as room type, bed type, and other specific requests
We use this data to manage your booking, verify your identity, and communicate with you about your stay and our services.

Personalizing Your Stay

To enhance your experience, we may send emails before and after your stay to gather information on guest profiles, special events, flight details for transfers, and room preferences. Participation in providing this information is optional.

3. Sharing Personal Data

Your personal data may be shared with:

Departments within Dinso Resort & Villas Phuket, Vignette Collection to fulfill our contract with you
Commercial partners for booking events or activities
Third-party service providers processing data on our behalf, who will delete personal data 60 days post check-out
With local authorities, in case it is required by laws or as a part of an inquiry in accordance with local regulations

4. Cookies and Analytics

We use cookies and analytics tools like Google Analytics and Google Ads to evaluate website usage and improve services. These tools collect information in accordance with their privacy policies.

On the website, we will be having:

Google Analytics (Analytics cookies)
Google Ads (Advertising cookies)
Meta Ads (Advertising cookies)

On the booking engine:

Google Analytics (Analytics cookies)
Google Ads (Advertising cookies)
Floodlight (Advertising cookies)

5. Your Rights

You have the right to:

Withdraw consent at any time
Access, correct, or request deletion of your personal data
Restrict or object to processing
Not be subject to automated decision-making affecting your legal rights
For any questions or to exercise these rights, please contact our team from dinso.rsvn@ihg.com

6. Retention and Deletion

We retain personal data only as long as necessary for the purposes outlined here, after which it is securely deleted.

7. Updates to This Policy

This Privacy Policy may be updated periodically. We encourage you to review it regularly at www.dinsoresort.com/phuket/privacy-policy.